Privacy Policy

At Whatthehang.com, we prioritize the privacy of our users. This privacy policy outlines what information is collected when you use our site, how it is used, and how it is protected. Your privacy is important to us, and we are committed to adhering to the practices outlined in this policy.

1. Information We Collect

We collect the following personal information through our site:

  • Full name
  • Address
  • Phone number
  • Email address
  • Postal code

Additionally, users can upload images via the “create ticket” page.

2. How We Use Your Information

The personal information we collect is used for the following purposes:

  • Order Tracking: To monitor the status of your orders.
  • Service Improvement: To improve our products and services based on customer interests.
  • Updates and Notifications: To provide updates on order status and important site information.

Personal information is retained until the customer requests its removal. This information will not be used for any purposes other than those specified above.

3. Information Sharing

The personal information provided by our customers is never shared with third-party companies, software, or individuals for commercial purposes. However, order details may be shared with shipping companies solely for the purpose of delivering orders.

4. Payment Information

Payments are processed via iyzico.com, and our site does not collect or store any card information. All payment transactions are handled through a secure payment infrastructure.

5. Information Protection

We take all necessary technical and administrative measures to protect your personal information. However, we cannot guarantee complete security of information transmitted over the internet. In the event of a security breach, affected individuals will be promptly notified.

6. Cookies

Our site may use cookies to enhance the user experience. Cookies are small files saved by your browser and are used to remember site visits and user preferences.

7. User Rights

Users have the right to request the deletion or updating of their personal information. Additionally, users can inquire about how their information is being used at any time.

8. Policy Changes

This privacy policy may be updated from time to time. Any changes will be announced on our website. Changes to the privacy policy will be effective from the date they are posted.

Contact

For questions regarding this privacy policy or to request updates or deletion of your personal information, please contact us at:

  • Email: info@whatthehang.com

At Whatthehang.com, we are committed to safeguarding your privacy and ensuring the protection of your data.